Skyward Specialty teams up with SnapRefund on claims payments

Skyward Specialty Insurance Group and SnapRefund announced a strategic partnership on Sept. 22 to use SnapRefund’s ClaimsSnap platform across Skyward Specialty’s claims payment workflow. The companies say the move will speed payments, cut manual work and improve visibility as claims volumes grow.

Why it matters: - The partnership targets one of insurance’s most operationally sensitive steps: paying claims quickly and accurately. - Skyward Specialty expects the automation to reduce manual handling, lower loss adjustment expenses and improve operating leverage as claim volume grows. - The change is meant to make claims payments more predictable and scalable for Skyward Specialty’s property and casualty business.

What happened: - SnapRefund and Skyward Specialty Insurance Group announced a strategic partnership on Sept. 22, 2026. - Skyward Specialty will use SnapRefund’s ClaimsSnap platform across its operations. - The agreement aims to improve claim payment execution with more speed, automation and visibility. - Sean Duffy, Skyward Specialty’s chief claims officer, said the company is focused on partnering with innovative organizations that can modernize claim payments and improve the claims experience.

The details: - SnapRefund describes itself as an insurance payments software suite built for carriers, MGAs and TPAs. - ClaimsSnap is designed to automate claim and premium payments while supporting complex approval workflows and regulatory requirements. - SnapRefund says the platform can streamline global settlements and automate labor-heavy tasks such as check escheatment. - Skyward Specialty is a specialty property and casualty insurer listed on Nasdaq under the ticker SKWD. - Skyward Specialty operates through nine underwriting divisions: Accident & Health, Agriculture and Credit (Re)insurance, Captives, Industry Solutions, Global Property, Professional Lines, Specialty Programs, Surety and Transactional E&S. - Skyward Specialty’s insurance subsidiaries include Great Midwest Insurance Company, Houston Specialty Insurance Company, Imperium Insurance Company and Oklahoma Specialty Insurance Company. - Those subsidiaries are rated A (Excellent) with a stable outlook by A.M. Best Company. - SnapRefund provided a company website for more information: More information - Skyward Specialty provided a company website for more information: Company information - Skyward Group provided a company website for more information: Skyward Group information - SnapRefund also listed social profiles on LinkedIn and Instagram

Between the lines: - The partnership fits a broader insurance trend toward payment automation and claims workflow digitization. - For Skyward Specialty, the move also signals a push to improve service while tightening cost control in a business where payment speed and accuracy matter to policyholders. - For SnapRefund, the deal adds a specialty insurer to its growing insurance payments pitch and gives the company a use case centered on operational efficiency.

What's next: - Skyward Specialty will begin using ClaimsSnap to support claim payment processing. - The companies are positioning the rollout as a foundation for faster, more transparent and more scalable claims payments. - SnapRefund and Skyward Specialty did not disclose financial terms or a timeline for full deployment.

The bottom line: - The partnership is designed to turn claims payments from a manual back-office task into a faster, more automated part of the insurance customer experience.